Privacy Policy

Privacy Policy for the Access and Use of the Services and Facilities of Robotics Garage

 

This Privacy Policy is incorporated into and forms part of the Terms and Conditions for Robotics Garage (“Terms and Conditions”) pursuant to which You (as Applicant, Member, Authorized Participant, Registered User (all as defined in the Terms and Conditions) or otherwise) have agreed to use or access any of the services and facilitates to be from time to time provided by the Robotics Garage at the sole and absolute discretion of Hong Kong Science and Technology Parks Corporation (as defined in the Terms and Conditions) (“HKSTP”), including but not limited to the Website, the Online Payment, the Ecommerce Services, the HKSTP Facilities and Services, the Program and the Events (all as defined in the Terms and Conditions) (collectively and individually “Robotics Garage Services and Facilities”). Unless otherwise specified, the words and phrases used in this Privacy Policy shall have the same meaning as defined in the Terms and Conditions.

The use or access of the Robotics Garage Services and Facilities may involve the collection and use of Your Personal Information (as defined in Section 4 below). Please review this Privacy Policy carefully in order to understand what Personal Information is collected, how it is collected, how HKSTP uses and protects it and how You may control it.

It is the policy of HKSTP to safeguard Your privacy and all personal data and relevant information. This Privacy Policy informs You of Your choices and practices of HKSTP regarding any Personal Information You provide to HKSTP through or in relation to Your access or use of the Robotics Garage Services and Facilities.

 

1. Agreement

By accessing or using the Robotics Garage Services and Facilities, You confirm You have read, understood and accepted that HKSTP may collect, use and share Your Personal Information in accordance with this Privacy Policy.

 

2. Scope and Application of this Privacy Policy

This Privacy Policy applies to any personal data You provide to HKSTP when You use or access the Robotics Garage Services and Facilities, and to how HKSTP treat any such data.

 

3. Changes to this Privacy Policy

If necessary, HKSTP may from time to time update or modify specific instructions, policies and terms in this Privacy Policy. Any changes resulting from such updating and modification form part of this Privacy Policy with immediate effect. If HKSTP considers that any changes to this Privacy Policy are reasonably material, HKSTP will notify You via the Website (including via direct messaging), direct communication or other means prior to the change becoming effective. If You continue to access or use any of the Robotics Garage Services and Facilities after any changes to this Privacy Policy become effective, with or without notice from us, You have accepted and agreed to the revised Privacy Policy. It is advisable for You to review this Privacy Policy periodically to be well-informed.

 

4. What Information Will Be Collected and How HKSTP Collects It

In providing the Robotics Garage Services and Facilities, HKSTP will collect, store and use the following information from You:

 

"Personal Information" is any information or combination of information that relates to You and can be used to identify You. Personal Information may include the following:

  • Name, address, phone number and email address;
  • Financial account information, such as credit card number and other payment information; and
  • Other information to be specifically collected by HKSTP and provided by You when You use or access any of the Robotics Garage Services and Facilities.

 

5. How HKSTP Uses Personal Information

HKSTP may use Personal Information provided by You for two different sets of purposes, namely obligatory purposes and voluntary purposes.

 

Obligatory purposes - if You do not want HKSTP to use the Personal Information for any of the purposes listed below (inclusive), You may not be able to use or access the Robotics Garage Services and Facilities:

 

Your Personal Information will be used: –

  • to provide Robotics Garage Services and Facilities to You;
  • to process Your requests in relation to the Program including but not limited to membership application, renewal and termination;
  • to process Your subscription or any related matters for the Events or the Ecommerce Services;
  • to process Your payment instructions;
  • to verify Your identity when You use or access the Robotics Garage Services and Facilities;
  • to provide customer service to You and for security, fraud-detection, archival and backup purposes in connection with the provision of the Robotics Garage Services and Facilities to You; or
  • for purposes directly related to any of the above.

 

Voluntary purposes - Your consent is required for HKSTP to use Your Personal Information for any of the purposes listed below, and unless You confirm or indicate Your agreement that HKSTP may use Your Personal Information for those purposes (through the Website, the attached Consent Form or otherwise), HKSTP will not do so. A Consent Form is provided at the end of this statement for You to indicate Your consent for HKSTP to use Your Personal Information for the voluntary purposes listed below.

 

  • Your name, title, telephone number, email address, mailing address, gender, date of birth, company/organization name and Your record of using the Robotics Garage Services and Facilities and attending previous Events (collectively "Contact Data") may be used for marketing (i) the conferences, events and activities organized by HKSTP; (ii) the services, facilities and premises offered by HKSTP for research and development purposes; and (iii) the products and services offered by partner companies of HKSTP involved in the fields of education, social services, technology and related services including universities, the Government, professional and industrial bodies and trade associations (collectively "HKSTP Infrastructure"). In addition to using Your Contact Data ourselves to market the HKSTP Infrastructure, HKSTP also provides and/or intends to provide Your Contact Data to consultants both in and outside Hong Kong (collectively "Marketing Consultants") engaged to provide marketing services in relation to the HKSTP Infrastructure on behalf of HKSTP.

 

  • Your Contact Data may also be used to seek Your opinion in relation to Your use or access of the Robotics Garage Services and Facilities, including but not limited to whether You are willing to participate in any voluntary surveys about services of HKSTP and/or to use a third-party service provider to conduct those surveys.

 

  • Your Personal Information may be used to better understand how You use or access the Robotics Garage Services and Facilities and other related services in the Hong Kong Science Park, so that HKSTP may improve Your use or access of the Robotics Garage Services and Facilities and to respond more effectively to Your enquiries, such as tailoring language and location to meet Your specific needs and preference as well as personalizing help and instructions to assist You; and

 

If You do not agree or want HKSTP to stop using Your Personal Information for any of the voluntary purposes mentioned above, You may, without charge, exercise Your opt-out right by notifying HKSTP. You should send any opt-out notice to Data Protection Officer of HKSTP mentioned in Section 7 below by mail or email and allow ten (10) working days for the update and/or removal of Your personal data in/from the relevant database of HKSTP.

 

6. Sharing of Personal Information with Third Parties

By agreeing to this Privacy Policy, You consent to the use by, sharing and transfer of Your Personal Information to third parties as described hereinafter. Other than as permitted under this Privacy Policy or as otherwise agreed by You, HKSTP will not transfer Your Personal Information to any other third parties for any other purposes.

 

HKSTP will not share Your Personal Information with advertisers unless You have given Your consent for HKSTP to do so or You have asked HKSTP to do so. HKSTP do, however, share Non-Personal Information (as defined below) with advertisers for the purposes of trying to advertise to You about products and services that may be relevant to You. "Non-Personal Information" is any information that relates to You but from which it is not practicable to directly or indirectly identify You, including information which is in aggregated form, anonymous or related to a pseudonym.

 

As HKSTP has retained and will from time to time necessarily retain certain third-party contractors or services providers, including but not limited to any selected group of companies or collaboration partners of HKSTP (e.g. communication service providers that send emails or push notifications on HKSTP behalf) (“Service Providers”), to assist or facilitate HKSTP to provide Robotics Garage Services and Facilities to You, HKSTP may necessarily share Your Personal Information with such Service Providers for the following purposes:

 

  • Providing Robotics Garage Services and Facilities to You;
  • Assisting or facilitating HKSTP to carry out both the obligatory and voluntary purposes (subject to Your consent) as set out under Section 4 above; and
  • Carrying out HKSTP’s obligations and enforcing HKSTP’s rights under the Terms and Conditions or this Privacy Policy.

 

HKSTP will use reasonable efforts to ensure that the Service Providers sharing Your Personal Information will only use such information as long as such use is: (i) in compliance with this Privacy Policy; and (ii) subject to HKSTP’s instructions, including any appropriate confidentiality and security measures being implemented by HKSTP.

 

In the further development of HKSTP Infrastructure, Robotics Garage and/or Robotics Garage Services and Facilities may be subject to a re-organization. In these circumstances, Your Personal Information may be transferred to a third party who will continue to operate the Robotics Garage or provide Robotics Garage Services and Facilities under either this Privacy Policy or a different privacy policy which will be notified to You.

 

Any of the above-mentioned third parties may locate, use and store Your Personal Information, in overseas jurisdictions for any of the above purposes. In case if Personal Information is to be transferred to any overseas jurisdiction for purposes as described above, HKSTP will take all reasonable precautions and exercise due diligence to ensure that such Personal Information will be collected, held, processed or used in a manner that would not contravene any personal data privacy laws of Hong Kong.

 

7. Updating or Amending Personal Information

You may request for access to, delete, update or change Your Personal Information held by us; or request for the removal of any unauthorized information. You may do this by contacting the Data Protection Officer of HKSTP by email or post at the following:

 

The Data Protection Officer

Hong Kong Science & Technology Parks Corporation

8/F., Bio-Informatics Centre

No. 2 Science Park West Avenue

Hong Kong Science Park, Shatin, Hong Kong

Email address: dpo@hkstp.org

 

Subject to applicable laws and regulations, You may have the right to request a copy of and make corrections to Your Personal Information held by HKSTP. You may also request HKSTP to delete and not use any of Your Personal Information that is stored by HKSTP. You may direct such request to HKSTP’s Data Protection Officer mentioned in this Section, or if HKSTP offers this option on the Website, You may log into Your account and make the appropriate changes. HKSTP will use reasonable efforts to respond to such requests within ten (10) days.

 

Should Your membership, account (if any) or right to use or access the Robotics Garage Services and Facilities be terminated by either You or HKSTP for any reason, HKSTP will (subject to the abovementioned) take steps to ensure that Your Personal Information will cease to be used within a reasonable period of time (subject to technical limitations) after such membership, account or right has been terminated. Please note that there may be communications already made by You through the Website which may have allowed Your Personal Information to have been passed to third parties due to circumstances beyond the control of HKSTP.

 

8. Third-Party Services on the Website

The Website may link You to social media or other features or services (including but not limited to other websites, plug-ins and widgets) provided by a third party. For example:

  • the Website may offer the feature to allow You to share content on, or login to the Website using services provided by third parties. These third-party services may be able to authenticate Your identity and provide You with the option to share certain Personal Information with HKSTP. They may also give You the option to post information from Your third-party service account to the Website as shared information (or vice versa); and

 

  • HKSTP may (whether in advertisements, through the Website or otherwise) provide You with links or features that allow You to access third party services or websites (or access within the Website content that is hosted on those third- party services or websites). For example, You may be able to access videos or other multimedia resources hosted by a third party within the Website.

 

These third-party social media or other services may be hosted by relevant third-parties or HKSTP. Please note that such third parties who provide such services may be able to collect Your information and Personal Information, and may set cookies on Your computer to enable such features to function properly.

 

Your use of any third-party services (whether social media services or otherwise), including any Personal Information You may provide to such third parties, and the collection and use of such information by those third parties, are subject to the relevant third party's own terms of services and privacy policies, and not HKSTP’s Terms and Conditions or this Privacy Policy. Hence, it is to Your benefit that You should also review those third party’s terms of services and privacy policies carefully. This Privacy Policy only applies to any information collected by HKSTP, and does not apply to any services offered by or information collection practices of any third parties. HKSTP will not responsible and do not bear any liability for any third party’s use of any information provided by You to them.

 

9. Website Tracking

 

The Website may place a "cookie" on Your computing device which enables HKSTP to recognize You. Cookies are small bits of data automatically stored in Your computing device’s storage, which can save You from registering again when re-visiting the Website and are commonly used to track Your preferences in relation to the use or access of the Website. If You enable these cookies, then Your web browser adds the text in a small file. You may wish to set Your web browser to notify You of a cookie placement request or refuse to accept cookies by modifying relevant internet options or browsing preferences of Your computer system, but to do so You may not be able to utilize or activate certain available functions on the Website.

 

10. Storage and Security of Personal Information

HKSTP may operate servers in a number of jurisdictions around the world and hence the server on which Your Personal Information is used and stored may not be in Your own jurisdiction.

 

HKSTP takes reasonable steps in maintaining appropriate technical and administrative security for the purpose of preventing loss, misuse, unauthorized access or disclosure of Personal Information. This may include but not limited to using encryption technology to protect Your information.

 

Please be aware that despite HKSTP will put reasonable efforts to safeguard Your Personal Information, no data security measures can provide You with a guarantee of 100% security at all times. Systems and communications networks of HKSTP may be subject to security breaches and failures due to circumstances beyond reasonable control of HKSTP. Please contact HKSTP’s Data Protection Officer for any enquiries relating to the security of Your Personal Information.

 

11. Period of Use of Personal Information

HKSTP generally ensures that Your Personal Information is not kept longer than is necessary to fulfill the purposes for which it was collected, as set out under Section 5 above. However, HKSTP may be required to retain, preserve or disclose Your Personal Information for as long as is necessary in order to:

  • Comply with applicable laws or regulations where HKSTP believes to be reasonably necessary;
  • Comply with a court order, subpoena or other legal process; and
  • Respond to a request by a government authority, law enforcement agency or similar body (whether situated in Your jurisdiction or elsewhere).

 

12. Contact

If You wish to contact HKSTP regarding this Privacy Policy or any privacy-related matters, please contact HKSTP’s Data Protection Officer at the email and address mentioned in Section 7 above.

 

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(Please print out this form to fill and sign, then scan to send to the email address of the Data Protection Officer at dpo@hkstp.org)

 

CONSENT FORM

Date:

 

To:       Hong Kong Science and Technology Parks Corporation ("HKSTP")

□     I understand and agree that HKSTP may use my Personal Information for the  following purposes:-

      

  1. Using my name, title, telephone number, email address, mailing address, gender, date of birth, company/organization name including my record of using the Robotics Garage Services and Facilities and attending previous Events (collectively "Contact Data") for marketing the conferences, events and activities organized by HKSTP, the services, facilities and premises offered by HKSTP for research and development purposes, and the products and services offered by HKSTP’s partner companies involved in the fields of education, social services, technology and other products and services, and to provide the Contact Data to the Marketing Consultants for such purposes;
  2. Using the Contact Data for seeking my opinion in relation to my use of the Robotics Garage Services and Facilities, and conducting voluntary surveys by HKSTP or third-party providers regarding use or access of the Robotics Garage Services and Facilities or any related services;
  3. Using my personal information for understanding how I access and use the Robotics Garage Services and Facilities, and for improving and customizing the Robotics Garage Services and Facilities; and
  4. Sharing Your Personal Information with the Service Providers for assisting or facilitating HKSTP to carry out the voluntary purposes as set forth in the privacy policy.

 

□     I agree that the instructions and consent above supersede and override all my previous instructions to HKSTP.

 

 

________________________

Title:

My full name:

My Username: